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Last Updated: April 14, 2025
Welcome to WeCare Animal Clinic. By accessing our website and using our services, you agree to be bound by these Terms of Service. Please read them carefully before using our website or services.

Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Services

WeCare Animal Clinic provides veterinary services for pets, including examinations, treatments, surgeries, preventive care, and other related services. All services are subject to availability and we reserve the right to refuse service to anyone for any reason.

Appointments and Cancellations

Appointments can be scheduled through our website, by phone, or in person. We request that you arrive 10 minutes before your scheduled appointment time to complete any necessary paperwork.
If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. Failure to do so may result in a cancellation fee. Repeated no-shows or late cancellations may result in a requirement to pre-pay for future appointments.

Payment Terms

Payment is due at the time services are rendered. We accept cash, credit cards, debit cards, and various mobile payment platforms. For certain procedures requiring extensive resources or hospitalization, a deposit may be required.
If you choose to use pet insurance, you are responsible for submitting claims to your insurance provider. We will provide all necessary documentation to assist with your claim, but payment to us is still required at the time of service.

Emergency Services

During regular business hours, we accommodate emergency cases as quickly as possible. For after-hours emergencies, please contact our recommended emergency veterinary hospital. Contact information is available on our website and voicemail system.

Website Usage

The content on our website is for informational purposes only and is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of a qualified veterinarian with any questions you may have regarding your pet’s health.
You agree not to misuse our website or services in any way, including but not limited to:
  • Using the service for any unlawful purpose
  • Attempting to gain unauthorized access to any part of our website
  •  Interfering with the functionality of our website
  •  Introducing viruses, trojans, or other harmful material
  • Collecting or tracking information of other users

Intellectual Property

The content, features, and functionality of our website, including but not limited to text, graphics, logos, images, and software, are owned by WeCare Animal Clinic and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

Limitation of Liability

In no event will WeCare Animal Clinic, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, our website, any websites linked to it, any content on our website or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages.

Indemnification

You agree to defend, indemnify, and hold harmless WeCare Animal Clinic, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Service or your use of the website.

Changes to Terms of Service

We may revise these Terms of Service at any time by updating this page. Your continued use of our website after the changes are posted constitutes your acceptance of the revised terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

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© 2025 WeCare 動物診所。版權所有,不得轉載。
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